At TopShield Roofing, we strive to ensure that all our customers are completely satisfied with our work. If you are dissatisfied with the services provided, please contact us within 30 days of completion to discuss your concerns. If there are issues with the workmanship or materials, we will offer a full or partial refund based on the situation. Refunds are not provided for any issues caused by external factors or lack of maintenance after the project is completed.